CASE STUDY
The Employer Experience Proposition
Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.
- 01Digital marketing – More important than ever
- 02Commercial innovation
- 03Post-pandemic era: An accelerator of digital transformation
- 04Importance of developing the right content
- 05Future of pharma sales & marketing
- 06Customer centricityand customer engagement
CASE STUDY
The Employer Experience Proposition
Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.
- 01Digital marketing – More important than ever
- 02Commercial innovation
- 03Post-pandemic era: An accelerator of digital transformation
- 04Importance of developing the right content
- 05Future of pharma sales & marketing
- 06Customer centricityand customer engagement
Speakers
Sample of Keynote Speakers and their Case Studies
CASE STUDY
The Employer Experience Proposition
Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.
- 01Digital marketing – More important than ever
- 02Commercial innovation
- 03Post-pandemic era: An accelerator of digital transformation
- 04Importance of developing the right content
- 05Future of pharma sales & marketing
- 06Customer centricityand customer engagement
CASE STUDY
Unlocking and Leveraging Sustainability to Drive Organisational Growth in an Ever-Evolving Landscape
Today, the world is changing rapidly. What used to be a five- or ten-year long-term strategy no longer applies. How can organisations transform themselves for sustained growth in response to rapid changes and an evolving landscape? How can organisations unlock and leverage sustainability to drive this sustained growth?
- 01Integrate sustainability into the core strategy
- 02Develop a culture of sustainability
- 03Adapt to regulatory changes
- 04Engage stakeholders
- 05Robust reporting system to measure impact
Some medicines are known or suspected to increase the risk of birth defects and developmental disorders when taken during pregnancy. As a result, product information for these medicines advises avoiding pregnancy during treatment and emphasises the importance of contraception. Oral contraceptives are the most widely used birth control method among women of reproductive age. However, poor adherence, mainly due to forgetting or irregular pill intake, is the leading cause of unintended pregnancies among oral contraceptive users.
To address this issue, digital reminder systems have been proposed to help women stay consistent with their birth control regimen. Yet, studies show that daily text message reminders alone have not significantly improved adherence to birth control pills. This presentation explores women’s experiences with birth control and investigates how digital technology can better support patients in improving adherence to medication treatments.
CASE STUDY
Building Strong Procurement Relationships Through Human Connection
- 01What are the key drivers behind procurement’s move toward transformational partnerships with suppliers?
- 02How can businesses build supplier relationships based on trust, co-development, and long-term benefits rather than price?
- 03How can supplier relationships evolve from transactional to strategic partnerships?
In today’s fast-paced and competitive world, truly understanding your customer’s needs is essential to staying ahead. This session will explore how to build a culture where the customer’s voice drives every decision, from strategy to daily operations. We’ll discuss how to gather deep insights, turn feedback into meaningful action, and create a connected experience that goes beyond transactions. By empowering both customers and employees to share their voices, we can unlock new opportunities for growth, loyalty, and innovation.
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
CASE STUDY
CAPEX Sourcing in Times of VUCA
The presentation circles around approaches, ideas and best practices of sourcing & purchasing construction-related services and equipment in an environment of VUCA (volatility, uncertainty, complexity, ambiguity) from the background of markets based on geopolitical situations and further threads like pandemics.
- 01Sourcing Strategies
- 02Contracting
- 03Risk Management
In an evolving landscape where customer expectations continually rise, understanding and proactively addressing customer needs is no longer optional—it’s essential. This session explores how empathy-driven customer experience (CX), combined with strategic automation and cutting-edge AI, can radically enhance efficiency, agent performance, and customer loyalty. Leveraging real-world insights and innovative frameworks, discover practical ways to future-proof your contact centre operations.
CASE STUDY
Collaboration Between Procurement and Suppliers as a Key to Cost Reductions
Let’s review how to make customer service more efficient and save costs. Let’s discuss how to make AI the best partner for the customer and an indispensable assistant for the employee.
- 01Efficient growth with smaller costs in Customer Service
- 02Increasing customer satisfaction through digitalisation
In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.
CASE STUDY
Risk Management in Procurement World
In the changing business world, every business process affects each other. Similarly, purchasing is no longer a single flow in the supply chain and industry employees have become risk managers. We will discuss the interaction and applications of purchasing and risk management.
- 01Procurement Eco system
- 02Third party risk management
- 03Supplier Performance Management System
In today’s rapidly evolving digital landscape, businesses must innovate to stay ahead. AI is no longer just an advantage — it’s a necessity for optimising operations, enhancing decision-making, and driving growth. This presentation explores how AI transforms business operations through:
CASE STUDY
Unlocking and Leveraging Sustainability to Drive Organisational Growth in an Ever-Evolving Landscape
Today, the world is changing rapidly. What used to be a five- or ten-year long-term strategy no longer applies. How can organisations transform themselves for sustained growth in response to rapid changes and an evolving landscape? How can organisations unlock and leverage sustainability to drive this sustained growth?
- 01Integrate sustainability into the core strategy
- 02Develop a culture of sustainability
- 03Adapt to regulatory changes
- 04Engage stakeholders
- 05Robust reporting system to measure impact
Some medicines are known or suspected to increase the risk of birth defects and developmental disorders when taken during pregnancy. As a result, product information for these medicines advises avoiding pregnancy during treatment and emphasises the importance of contraception. Oral contraceptives are the most widely used birth control method among women of reproductive age. However, poor adherence, mainly due to forgetting or irregular pill intake, is the leading cause of unintended pregnancies among oral contraceptive users.
To address this issue, digital reminder systems have been proposed to help women stay consistent with their birth control regimen. Yet, studies show that daily text message reminders alone have not significantly improved adherence to birth control pills. This presentation explores women’s experiences with birth control and investigates how digital technology can better support patients in improving adherence to medication treatments.
CASE STUDY
Building Strong Procurement Relationships Through Human Connection
- 01What are the key drivers behind procurement’s move toward transformational partnerships with suppliers?
- 02How can businesses build supplier relationships based on trust, co-development, and long-term benefits rather than price?
- 03How can supplier relationships evolve from transactional to strategic partnerships?
In today’s fast-paced and competitive world, truly understanding your customer’s needs is essential to staying ahead. This session will explore how to build a culture where the customer’s voice drives every decision, from strategy to daily operations. We’ll discuss how to gather deep insights, turn feedback into meaningful action, and create a connected experience that goes beyond transactions. By empowering both customers and employees to share their voices, we can unlock new opportunities for growth, loyalty, and innovation.
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
CASE STUDY
Risk Management in Procurement World
In the changing business world, every business process affects each other. Similarly, purchasing is no longer a single flow in the supply chain and industry employees have become risk managers. We will discuss the interaction and applications of purchasing and risk management.
- 01Procurement Eco system
- 02Third party risk management
- 03Supplier Performance Management System
In today’s rapidly evolving digital landscape, businesses must innovate to stay ahead. AI is no longer just an advantage — it’s a necessity for optimising operations, enhancing decision-making, and driving growth. This presentation explores how AI transforms business operations through:
CASE STUDY
CAPEX Sourcing in Times of VUCA
The presentation circles around approaches, ideas and best practices of sourcing & purchasing construction-related services and equipment in an environment of VUCA (volatility, uncertainty, complexity, ambiguity) from the background of markets based on geopolitical situations and further threads like pandemics.
- 01Sourcing Strategies
- 02Contracting
- 03Risk Management
In an evolving landscape where customer expectations continually rise, understanding and proactively addressing customer needs is no longer optional—it’s essential. This session explores how empathy-driven customer experience (CX), combined with strategic automation and cutting-edge AI, can radically enhance efficiency, agent performance, and customer loyalty. Leveraging real-world insights and innovative frameworks, discover practical ways to future-proof your contact centre operations.
CASE STUDY
Collaboration Between Procurement and Suppliers as a Key to Cost Reductions
Let’s review how to make customer service more efficient and save costs. Let’s discuss how to make AI the best partner for the customer and an indispensable assistant for the employee.
- 01Efficient growth with smaller costs in Customer Service
- 02Increasing customer satisfaction through digitalisation
In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.
CASE STUDY
Unlocking and Leveraging Sustainability to Drive Organisational Growth in an Ever-Evolving Landscape
Today, the world is changing rapidly. What used to be a five- or ten-year long-term strategy no longer applies. How can organisations transform themselves for sustained growth in response to rapid changes and an evolving landscape? How can organisations unlock and leverage sustainability to drive this sustained growth?
- 01Integrate sustainability into the core strategy
- 02Develop a culture of sustainability
- 03Adapt to regulatory changes
- 04Engage stakeholders
- 05Robust reporting system to measure impact
Some medicines are known or suspected to increase the risk of birth defects and developmental disorders when taken during pregnancy. As a result, product information for these medicines advises avoiding pregnancy during treatment and emphasises the importance of contraception. Oral contraceptives are the most widely used birth control method among women of reproductive age. However, poor adherence, mainly due to forgetting or irregular pill intake, is the leading cause of unintended pregnancies among oral contraceptive users.
To address this issue, digital reminder systems have been proposed to help women stay consistent with their birth control regimen. Yet, studies show that daily text message reminders alone have not significantly improved adherence to birth control pills. This presentation explores women’s experiences with birth control and investigates how digital technology can better support patients in improving adherence to medication treatments.
CASE STUDY
Building Strong Procurement Relationships Through Human Connection
- 01What are the key drivers behind procurement’s move toward transformational partnerships with suppliers?
- 02How can businesses build supplier relationships based on trust, co-development, and long-term benefits rather than price?
- 03How can supplier relationships evolve from transactional to strategic partnerships?
In today’s fast-paced and competitive world, truly understanding your customer’s needs is essential to staying ahead. This session will explore how to build a culture where the customer’s voice drives every decision, from strategy to daily operations. We’ll discuss how to gather deep insights, turn feedback into meaningful action, and create a connected experience that goes beyond transactions. By empowering both customers and employees to share their voices, we can unlock new opportunities for growth, loyalty, and innovation.
Payit is UAE’s first fully featured digital wallet. This presentation narrates the story of how a digital wallet transformed financial transactions for families and communities in the region into joyful moments by thoughtfully curating experiences centred around customers’ spending, sending, and borrowing moments, enabled by the comfort and convenience of digital. This led to the wider acceptance of Payit and an upsurge in usage and profitable revenues.
CASE STUDY
CAPEX Sourcing in Times of VUCA
The presentation circles around approaches, ideas and best practices of sourcing & purchasing construction-related services and equipment in an environment of VUCA (volatility, uncertainty, complexity, ambiguity) from the background of markets based on geopolitical situations and further threads like pandemics.
- 01Sourcing Strategies
- 02Contracting
- 03Risk Management
In an evolving landscape where customer expectations continually rise, understanding and proactively addressing customer needs is no longer optional—it’s essential. This session explores how empathy-driven customer experience (CX), combined with strategic automation and cutting-edge AI, can radically enhance efficiency, agent performance, and customer loyalty. Leveraging real-world insights and innovative frameworks, discover practical ways to future-proof your contact centre operations.
CASE STUDY
Collaboration Between Procurement and Suppliers as a Key to Cost Reductions
Let’s review how to make customer service more efficient and save costs. Let’s discuss how to make AI the best partner for the customer and an indispensable assistant for the employee.
- 01Efficient growth with smaller costs in Customer Service
- 02Increasing customer satisfaction through digitalisation
In today’s rapidly evolving digital landscape, the banking sector faces increasingly sophisticated cyber threats. As banks continue to innovate and expand their digital services, ensuring robust cybersecurity measures is more critical than ever. This presentation, titled “Evolving Cybersecurity in the Banking Sector: Strategies for Adapting to Emerging Threats,” will explore the latest trends in cyber threats, discuss effective strategies for mitigating risks, and highlight best practices for maintaining security in an ever-changing environment. Join us as we delve into the challenges and solutions that are shaping the future of cybersecurity in banking.
CASE STUDY
Risk Management in Procurement World
In the changing business world, every business process affects each other. Similarly, purchasing is no longer a single flow in the supply chain and industry employees have become risk managers. We will discuss the interaction and applications of purchasing and risk management.
- 01Procurement Eco system
- 02Third party risk management
- 03Supplier Performance Management System
In today’s rapidly evolving digital landscape, businesses must innovate to stay ahead. AI is no longer just an advantage — it’s a necessity for optimising operations, enhancing decision-making, and driving growth. This presentation explores how AI transforms business operations through: