Augmented hospitality and how to rethink our operating and procurement activities within the “new normality”?

• Sourcing
• Digital signage
• Hybrid meeting rooms
• Mobile key
• In-rooms tablet solutions

Critical factors for business success are no longer limited to quality, competence and diligent financial management, but are more than ever driven by effective steering and risk management along the entire value chain. Insofar a holistic Business Partner risk management is key for business success. Boehringer Ingelheim introduced an approach to keep control of supplier and customer relationships.

• Enable business steering
• Keeping up with regulatory requirements
• Ensuring quality standards
• Obtaining a competitive advantage

In this presentation a new light will be put on procurement. Not only does the focus shift from cost to value, but procurement needs to redefine itself. Complex supply chain networks need an orchestrator of tomorrow. Fundamental for the transformation of procurement will be digital fluency and more.

• The complexity of supply chains in automotive
• Procurement as an orchestrator
• The need for digitalisation
• People business

Procurement has gone through a deep transformation in the last decades. Today procurement is still in transformation and the changes are faster and more impacting than ever.

Some of the changes we will discuss:
– The shift to a socio-economic focus where diversity, inclusion and the environment are key
– The new analytics and digital capabilities for procurement
– The automation frontier of procurement
– The new Supply Chain Risk Management
– The new capabilities and the expertise required by SCM professionals

• Value beyond savings: Shaping procurement to an accurate version of the new era
• Handling buyers pursuing more visibility and control: Streamline the purchasing process and putting the decision-making power into buyers’ hands
• The future trend of eliminating some of the bureaucracy by leveraging technology and purchasing templates to empower people to run more sourcing events themselves
• Deployment of long-term vs. short-term strategic plans to maintain supply chain firm: Prevention guidelines to steel the business against other eventual catastrophes
• Supply Chain Management following the Black Lives Matter movement: Lights on minorities and women-owned businesses

The role of the procurement has been changed in the last years. The essence of the procurement activities in the past does not meet the requirements of the VUCA times anymore. The procurement role and strategic target should be adjusted to the market and expectations of the internal and external stakeholders. The only one way to do procurement nowadays is to embed all the activities in the ecosystem of the companies and willingness to understand the expectations and needs. We need to reorientate our function and approach.

• The approach towards procurement yesterday, now and tomorrow
• Strategic direction for the procurement in the future
• Revenues from the procurement activities instead of savings – Why not?
• Ecosystem of companies’ management as strategic goal for the procurement in the near future